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Right - thanks for that zipper and i also read your help on similar problems. Had a good go at it and managed to get the fascia off and the pump motor open - i can see the little black paddlewheel. no glass or anything in there sadly. Anything else i should check before i give up and reach for...

Hi I've got a Bosch SMS4472 - had it without problems for 10 years or more. It left a lot of water in there last time it ran and if you try to run a cycle, the sort of noise you don't want comes out after the initial draining. I've poked around and cleaned out whatever i can, and tilted it...