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Hi I need to get access to change the on/off switch which has jammed (on luckily.) Could someone tell me how the top fascia is removed please? And a real bonus would be the swich part number if anyone has it! Many thanks Terry

Hi - I've just had a quote for new fascias etc and was told that the trade price from manufacturers is increasing by 10-15% in January. Anyone else heard this? Thanks

Thanks Mick, the valve is the older type with a bottom outlet. However this problem may have occurred recently and not over time as I thought - we have been away for a few days and I turned the water off as usual. I'm told that what can happen is the fibre washer in the tap connector to the...

Yes it is. Both tanks have a lot of condensation between the jackets but the one with the mains feed in had much more. Never had this until they were double lagged last November. Short of lifting the tanks to see if there's a leak from the bottom I don't know what else to do. I've removed the...

I've checked and can't see any leak from any of the outlets or connection to the other tank. I've drained down and the tank seems sound, I can't see any cracks or anything - are these poly tanks prone to leaking? If it is it would be really slow as the inlet valve doesn't drip and when I removed...

Discovered damp patches on ceiling today and found that there was a huge amount of condensation around one of the two 25 gallon loft tanks (the one with the mains feed) which had gradually collected and wicked through the loft insulation. We had the loft re-insulated about 12 months ago and the...

Like the OP I've just had a BG mega-quote and one thing he said that the ME bonding would need to be changed (£112) but he couldn't explain why. (Except to say that if I had anyone else changed the boiler and they didn't do it, BG would turn off the supply the next time they visited the...