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When we called the Hoover customer services we were offered 3 choices 1) Take out 12 month extended warranty £16pm 2) Fixed fee for repair £125 3) Call out charge only £65 Decided on option 2 and was then offered 6 month extended warranty for same price so went with that. Still disappointed...

Thanks again for your suggestions on this. Eventually we had to book a Hoover engineer out as the Hoover helpline were not able to offer any further suggestions. Turned out to be a faulty PCB. Bit annoying that this should pack up after 14 months!!!

Drawn a bit of a blank. There doesn't appear to be any kind of additional fuse as far as we can see. The power cable runs into the back left corner of the unit (botom half where the freezer is) then don't know where it goes after that. Tried to remove the bulb but realise this is an LED bulb...

Fuse from kettle has been put in the fridge plug = fridge doesn't work. Fuse put back in kettle = kettle still works ok.

Thanks very much for your replies. Just asking my son to check that he fuse that did work in the kettle still works after trying it in the fridge plug. We have checked the manual and can't see any mention of an internal fuse. Would it actually be accessible from inside or outside of the unit...

Hi, hoping for some advice please. My son bought a Hoover Fridge Freezer (HFF 618 DX) 14 months ago and today it has completely stopped working. No light in fridge, digital display on door is not working, fridge and freezer both no longer cold. We have checked the electrical socket being used...

Many thanks guys for taking the time to reply. My Mum has a hot water cylinder in the airing cupboard and a cold tank in the loft so believe this is a gravity system. Is it possible to buy reducers with isolators built in?

Hi, hoping to get some advice please on installing a new shower mixer for my Mum following a flooded bathroom. I have managed to remove the existing old mixer (Aqualisa) which was probably installed in the 70s or 80s. The separate hot and cold supplies are 22mm, although it may be 3/4...