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I don't know what that means. The people who installed it were recommended by the stove manufacturer

I've been down tonight and had a look at what they've got. I opened the glazed door and got a facefull of cold air, a terrible icy downdraft. Dad said that when they fitted the fire, there were one or two bits over..some sort of deflector plate they left out? We've rang the manufacturers and...

Well..its brand new and cost alot of money...over £1100 plus fitting. It needs to be sorted.

Dad has had a quote from the installer of the stove to remove the fire, fit a liner and replace...they've quoted a grand. The local plumbers merchants have quoted about £15 a metre (the chimney is 8m tall) plus around 20-30 quid for fittings. How do we terminate the liner at the stove end...

definitely not blocked. The fire installer swept it before fitting the stove..although the original fire could only have been lit 10 times since new, so didn't need it. If there had been any blockage they'd have found it when they shoved their brushes up! It's also a straight flue from top to...

Dad built most of that house so he won't have blocked anything! Is there anything inherently wrong with an electric chimney pot fan? Won't that effectively overcome any lack of draw, whether caused by the roof level or cold chimney? The inset stove is a high-efficiency one with a heat...

The builders incorporated an airvent when the room was built with a fireplace. The stove installers fitted a CO monitor when they fitted the stove.

That sounds like the cheapest thing to start off with. Dad is dreading having to take the stove out as being inset, it's sealed against the sandstone surround with high temperature silicone (which has already started to fail). What's the procedure for fitting one? Do they slide up easily? I...

No.

taking the hood top off will just return the pot to how it was before they called the installers back to fix the smoking problem!

It's this sort of thing I suspect the flue is too cold. I've seen the smoking. Dad lights the fire, it gets going, he opens the door and puts a log on, closes the door. A few minutes later and 'puff' the white smoke billows out of various orifices, with some force. It doesn't...

Everything properly dry, they have a large indoor log store. They are both in their 70's and come from an open-fire era

How tall is the stack, i.e. is this a bungalow? its a very tall house and the stack is even taller well clear of the ridge Where does it terminate in relation to the roof line and nearby trees? no trees nearby, as its an exterior chimney it is clear of any part of the roof What...

My parents have a downstairs room with a fireplace that smokes. The house was built in the mid 1980's and has an external chimney stack with clay liner. Originally the builders installed a baxi underdraft grate, but this smoked into the room from new and was soon abandoned for an electric...

What's worrying me is that although the door locks themselves seem fairly standard, when I look at the frame profiles, they all seem different! I have various upvc doors at home and at work and no two are the same. :( The keeps for example all seem machined to fit around the nibs and...

I'm trying to upgrade my front door lock...it's an 80's style uPVC door with a 4-point-plus-latch (roller only) lock (made by Ferco) that extends the length of the door. I fitted an anti snap cylinder a few years ago. I want to fit a complete new lock with a shootbolt or hook, I don't trust...

didn't consider that a hijack :shock: