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    Baxi Duotec 40 HE - Tearing my hair out

    I agree completely with all your comments, but would expand on two. The public naively believe that the ' GAS SAFE ' logo means they can call up someone and they will be able to fix their boiler, especially as it has been serviced by them for years, ( was it done correctly is a different matter...
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    Baxi Duotec 40 HE - Tearing my hair out

    So two plumbers come and have a dig about and fail to fix it, number 2 fails to return my calls or message that it still isn't working and yet miss plumber number 3 ( who is coming tonight at 6pm ) gets the blame. Blimey, it's a dog eat dog *installer ( note the installer and not repairer )...
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    Baxi Duotec 40 HE - Tearing my hair out

    So DP, are you telling me that plumber number 3 came to the house, removed the broken part from the boiler in front of my missus and showed her it and then lied that she believed it was caused by plumber 2. I will upload a pic of the small piece clearly bent and snapped, and quite possibly in...
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    Baxi Duotec 40 HE - Tearing my hair out

    Now there's a thought...
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    Baxi Duotec 40 HE - Tearing my hair out

    I like the "chosen" comment. In my ignorance I just thought that a engineer sent out by a national emergency boiler breakdown company, and a local independent in business trading for years would be perfectly able to do what they profess to specialise in. Until now I didn't realise there was an...
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    Baxi Duotec 40 HE - Tearing my hair out

    Only idiots would mess about with gas stuff that hey are not trained to do - sadly some of them blow themselves and their families and neighbours to kingdom come. However the idea that an enhanced qualification and experience in actually correctly diagnosing breakdowns is a great one. But that...
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    Baxi Duotec 40 HE - Tearing my hair out

    Blimey. This makes complete sense! That should hopefully put an end to comments like ' I cant guarantee that will fix it but its worth a punt' for an 80 quid part plus fitting. Then didnt fix it. No doubt it would also evict a few Rgi's on here from their ivory towers.
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    Baxi Duotec 40 HE - Tearing my hair out

    I did. Thanks. But where was the fun in that ;-)
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    Baxi Duotec 40 HE - Tearing my hair out

    well based on that I know what the part is. It also just so happens to be the part that was removed by plumber 3 and is actually completely broken off - informed it was done by plumber 2 when bending it to make it work better. She ordered it and it may well be here tomorrow
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    Baxi Duotec 40 HE - Tearing my hair out

    Any idea of cost, gonna smash the kids piggy bank, it is to keep them warm afterall.?
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    Baxi Duotec 40 HE - Tearing my hair out

    Oh, looking through loads of posts on here before I posted my problem it looked like that's how it worked on here. Someone posts a genuine fault with their boiler hoping for assistance after 2 ' professionals in the gas trade' have had their spanners in there and found nothing, and other...
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    Baxi Duotec 40 HE - Tearing my hair out

    It tries to fire up 5 times without success, lots of fumes outside and clicking inside the boiler then E133. I just turned it off at the wall. My missus was told the bent part was causing the loud bang, the lady engineer thinks this was bent during the servicing, but not linked to the original...
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    Baxi Duotec 40 HE - Tearing my hair out

    Having just received an email at work from the missus, the lady plumber says she has found the problem that is making the shotgun bang when igniting ( believes it was caused when plumber 2 serviced it and bent something, also has said it was not serviced fully). Yet another part will be fitted...
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    Baxi Duotec 40 HE - Tearing my hair out

    I will see if it's fixed when I get home and then based on three Gas safe folks looking at it, and hopefully one will have actually fixed it, I would summise 33% of RGI's know how to fix these things. Either that , or as a previous comment above, folks charge for this advice.. They also charge...
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    Baxi Duotec 40 HE - Tearing my hair out

    The first RGI , said it was unsafe due to exhaust levels , then left it turned on and left after stating it was unsafe!! I immediately turned it off and called another gas man - I had faith in the fact that he didn't know what he was doing and wasn't taking chances with my families lives...
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    Baxi Duotec 40 HE - Tearing my hair out

    Fictitious plumbers? You are clearly an idiot. Hopefully ... I hope number 3 has a clue, 1 certainly didnt . funny how no comment about leaving a supposed dangerous appliance lit! Moron
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    Baxi Duotec 40 HE - Tearing my hair out

    I wait no time at all. It breaks thursday, i call straight away, no reply , call another one. Maybe english isnt your first language?
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    Baxi Duotec 40 HE - Tearing my hair out

    Number 1 didnt have a clue. He said it was dangerous, then left it running and buggered off back to pre school. Why would you do that? Number 2 got it running, stated he didnt like boiler repairs and when it error133 again never returned my call or messages. I waited hoping he would. Number 3...
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    Baxi Duotec 40 HE - Tearing my hair out

    Hi folks. Bear with me, most posts on here ask for information so here it is. Wonder if anyone can shed any light on the problems I am having with my boiler? And before anyone jumps to the conclusion I will be looking to fix it myself - I won't, there is a gas safe plumber coming tomorrow (...
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