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thanks like I said I'm a complete novice I've no idea which is the night tariff or where the main fuse is! where would be the Economy7 timer?

forgive me I'm no electrician but in my Apt I have two storage heaters the main controls the on in the hall, but the overnight "boost" isn't working if i however flick the switch on for "instant" heat that works and the same with the boiler if i flick the immersion on it will heat up hot water...