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no its not a new build. The immersion heater and heating control timer panel are both upstairs, whilst the boiler is downstairs The one that cuts power only to the boiler has a cable running from it to the boiler and a cable on the other side of the switch running into the ceiling. The one...

Hello, In my new house I noticed there are 2 wall switches next to my boiler. The system has both a boiler and an immersion water tank, as well as a panel that controls heating/hot water timing. When I turn one switch off the boiler goes off, but the heating timing control panel stays on. If I...

We got three other companies to quote and got one of them to fix it. There was no way we would have let original builder near it! On advice of someone from the relatives bank we wrote off the money, were considering cancelling the cheque before it was cashed.

Did you met him? Relative thinks he looked like this person, but is not certain https://news.surreycc.gov.uk/2015/06/12/jail-sentence-for-serial-rogue-trader-who-made-100000-out-of-surrey-residents/

https://jimsroofingandgutteringltd.co.uk/ based in Chessington. Have reviewed them on google maps, they only have 3 reviews (2 of which are awful). Relative is sticking to recommendations from friends from now on after this experience.

They removed it eventually damaging the property in the process! (Broken a fence under the scaffolding) Two other roofers say no wood in the roof is rotten and that all the first lot did was lay done felt and put back broken tiles on top. So it still needs fixing properly :( Thanks for all the...

It was found through a google search (not by me) (unfortunately further research on my part found several negative reviews on various sites - including one similar sounding case of refusing to remove scaffolding to try and force client to accept very expensive additional work). Too late now...

Yes other firms will be contacted to advise if something else needs doing and to give quotes for the work. I think you are right that we should ask them to verify the existing fix has been done properly.

Hello, An elderly relative had some storm damage to the roof and contacted a firm to fix the issue. They quoted £1k, turned up and then said they found the roof was rotten and needs 14k of extra work. No written quote was provided for the additional work and the builder was pressuring the...

Thanks all, we found it was upstairs behind a large pile of towels in the airing cupboard :) Managed to rep pressurise the boiler!

Hello, After bleeding our radiators the boiler pressure has dropped too low. But I can't find any way to depressurise the boiler. The only plausible thing I could find is a black turn handle (as shown in the photo), but this seems to do nothing. Any ideas how to do it? Thanks, Mark

Hello, So I have started removing wallpaper, and it turns out underneath the paper is a layer of paint on top of the plaster. When removing the wall paper I have accidentally chipped some holes in the paint layer too. I have a feeling when putting a new coat of paint on that I would need the...