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Yes

Oh, well good job you said. I would've been asking them "have you cleaned the pilot jet?" and they'd think I was an utter plonker! Any other ideas though? Jez

Yeah, I thought they didn't seem very competent. When I try to light it the fan spins up and there's a cracking noise, but it doesn't actually light up. No error messages. Looks like I'll have to wait til tomorrow for them to come back. Jez PS This prob only started after the replaced a...

I don't know anything about boilers but I've read that my boiler could require a pilot jet clean to get it lighting. We've had some people in all day that are stumped by it (they don't inspire much confidence tbh), they say they need a multimeter to check something or other, so they're coming...