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Trust me, I know consumer law. I am not talking about your case. I am talking about the fact that they didn't even investigate the problem. Which is stupid beyond belief..... and yes I would suggest everyone that accepts faulty goods back should check they are faulty...... why is that so odd to you?

Exactly, but I know what kind of profit margins these people work on and if you lose one tv or refund a f***ed tv when you shouldn't have that is another 7-8 being sold just to make up the lose. Not good at all and if that was my business I would investigate everything, especially considering...

Was watching the news last night and they had footage of of popeman in his popemobile riding through the parade and some woman holds up her baby to the pope and he pulls it inside the popemobile window for a quick blessing and a kiss...... now if there is one image that is gonna be...

That's not customer service, that's counter staff ignorance. I would have fired them if that was my company.

It may be that comet tie the hands of the managers. I don't know laptops so I can't comment on how often this problem happens but in my general experience for every genuine fault there are three faults caused my the customer. Without that initial defiance I can imagine they would be out of...

Like I have said before, I work opposite council buildings. The staff turn up at 9.30 and car park is empty by 4. They all have audi's, BMWs and mercs, close for Christmas a clear week before anyone else and come back a week later...and of course never work weekends......oh what a crime it would...

...that falls under statutory rights. You have to understand though that they are allowed time to investigate. Also the person behind the counter is almost never the person with the authority to make these decisions. Phone calls, emails and letters are a lot better than jumping up and down at...

Your laptop has a key? Why would ts get involved with that? They don't decide on price of services... unless your saying it was comets fault you needed a new key?

At a time where jobs are like good dust.... people should think twice before moaning about their jobs.

and this comment added to the conversation did it ? Re re

That is what statutory rights mean. If the product is faulty or not fit for purpose you are entitled to return it. 30 days or not

Well it doesn't offend me. I find it useful when you have nothing to read in the lav. Great action adventure . There is this guy right, that goes around killing people left right and centre...in fact he wiped everyone in the world out apart from one family then when the population recovered...

Completely agree. Unions are either blind to the big picture or Jude don't care. They only care about power but use the cover of trying to help. Parasites the lot of them.

I have absolutely no idea what you are talking about...sliver off will you

Aj don't be jealous he loves you too. Hey tone, yeah , I remember. Thanks.

you have missed my point ...please reread

I describe myself as an antitheist for that reason. I have thought about it and believe there are no gods. It is an atheistic view...but not all atheists are antitheists...but all antitheists are atheist. Devil is in the detail...excuse the pun.

Nope. Right now I am thinking of a concept..a weird one... You don't believe in it... you don't disbelieve it. You are yet to decide. You have no belief on it.

This is just it. You can have positive belief or negative belief... or you have no belief. I.e. I believe in magic. I believe magic is fake.. and I don't believe in magic. Only a slight difference but an important one

a belief is a stance on something. It requires thought. Non belief is a default.