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Thanks, i have emailed them.

A few more pictures... 1) the bottom of the steps. As you can see, they are mostly built on moist soil... 2) The hole is indeed full of water.. 3) Essentially there is no soil now between the hole and the "corrugated boards" that form the mooring point.

I think the steps are on a thin layer of concrete with water-logged mud underneath. They may have been undermined slightly. The canal is the Kennet and Avon canal, so purpose built. Traffic is low at the moment, but will speed up as the weather improves.

Yeah there is water in the hole, which can be seen to move as water in the canal moves.

Like all good agreements it is unclear and hints towards us being responsible. A re-read is required however.

Thanks for the replies. We rent this section of the bank from the Canal and River Trust. I have sent them an email advising them of the situation, but it is unclear to me if they will fix it or if it will default to me having to do it (i await their reply). In the meantime i would appreciate...

Hello, I am looking for a little advice on how best to proceed with a small problem. My garden backs onto a canal, where we have some steps leading to a small walk way and a mooring (as can be seen from the below pictures). Today whilst using the walkway the ground collapsed under foot! It...

Ok chaps I think you are correct. The functional light in the hall has white wiring going into the ceiling rose... Going up into the loft above the "non-functional" ceiling rose. It seems that the grey wire from that rose comes up into the loft and the runs along the loft and down into a new...

Another good spot. I will indeed investigate the functional rose and sockets and report back. Thank you.

Ah good spot. Makes sense. I had not noticed the grey and white wires! Will have to explore some more, perhaps in the loft above.

Hi, I am not quite sure I follow what you mean. Presumably you don't think that the blanked off box used to house a switch?

It was a B&B before we bought it!

Hi all, I am looking for a bit of advice with regards to wiring in a ceiling rose and a switch. In my new house I have a light in the upstairs hallway, which is operated by a switch on the ground floor at the bottom of the stairs and a switch at the top of the stairs. In the hallway there is...

I am planning on living here so a good long term solution is my preference, but this needs to be tempered by the budget. One of my other priorities is changing a number of old knackered windows and window frames as well as some old timber doors. What would be a better solution to this problem...

Hi all, I have recently moved into a new house and I am looking for some advice on improving the drainage in the yard. The house is a cottage from 1850 which has had some extensions in the 1980s. The property has been used as a B&B in the past and has some damp issues due to 1) some roof leaks...

Sounds like servicing makes sense. I will probably need it for the installed fire alarm system too.

Fair point. But now the alarm is programmed how I need it too be, I guess any fault is likely to a hardware issue, which I will need professional help with. I can't imagine alarm systems go wrong that often unless a component is physically damaged.

I must also say that the local Alarm company (who originally installed the system for the previous owner) were very helpful. They were happy to pop over and change the Engineer code to a number of my choosing absolutely free. Big thumbs up for a local company!

I think I owe you an apology! I thought the Alarm was a 48, but actually I have a 24. I should have realised this much soon when I noticed it only had 24 zones! I blame this mistake on the fact it is the first time that I have even had a house with an Alarm and it is all new to me. But it will...

Hi the Arming Options in in the Eng Mode does allow you to change how part arms are armed, i.e. via e/e or instant. So I was able to set my part arm to be triggered by e/e as opposed to instant. Anyway thanks for the help, I am all sorted now.