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I was in hospital when we last had problems so we can't be certain what they did because we had relatives come and let the engineer in to try and fix the problem but as far as my wife can remember they checked, and we think, replaced the boiler thermostat, they also tried the boiler at a lower...

The company we have a contract with is a well established local firm who installed the system 14 years ago. Their cover certainly is not cheap at £185 per year without parts. They used to provide cover with parts up to a couple of years ago when they dropped the with parts cover to all...

Thank you Tony We do have an engineers appointment arranged for Monday but it would be handy to have a rough idea on what they should be looking at. In the past the contract we had with them included parts and I think they were worked on a hit or miss diagnosis by changing a part and see if...

Advice please. Our heating system is about 14 years old and is a traditional gas heating system with radiators. For some time now we have had an overheating problem where the water sounds like it is boiling in the cylinder though when the pump switches off the boiling sound virtually stops at...