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You may well have hit on it there! It would explain the excessive bill. I have just spoken with Seeboard who have also suggested that it is a metric meter and could be being charged by imperial. Thank you so much for that. The heating still isn't great but I find if I leave it on low...

Thanks. I really don't know for sure. All it says on the billl is 427 units = 13379 kWh which equals £298.55 inc VAT.

PS: it's an UGI meter 1987 - grey with dials not digital if that helps?

Thanks everyone for your help. I am getting heat downstairs, with or without the hot water being on. It just takes forever to heat up and then when it does, it doesn't belt out the heat like upstairs. What I have done is leave it on constant and see if that makes any difference. It seems to...

The house is old but the system, we think, is about 3 years old. I think the house is about 1928?

What? without the hot water? Yes I can do that.......do you want me to do that?

So how do I balance the rads then? On the rads upstairs there are only metal adjusters, no TRV's or proper rad valves. I have no idea what they are on - high or low. The ones downstairs have rad valves on (not TRV's) but again, turning them up or down makes very little difference. Thanks...

Yes, I bled the rads and clear water came out.

edited message below

Hi We have just moved into a new house with 6 small rads upstairs and 6 large ones downstairs. The rads downstairs take an absolute age to heat up and then don't throw out any heat. Upstairs is a different matter and quite hot. The gas meter is whizzing round out of control and have just...