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Can anyone identify my gas fire from the picture. British Gas came out and serviced it and did a safety check. Then because the engineer had removed the coals and couldn't remember how to put them back, he said it is not safe and won't certify it. He also said he can't identify it so can't find...

I am a big fan of energy saving and have been installing led downlighters gu10s to replace my 50 watt halogens. It has worked well in the hall and study and downstairs cloaks but I realised that it might not be bright enough for the kitchen diner. However, some 72 led bulbs (3W) came on the...

I will be organising a clean out of the plate heat exchanger using Fernox DS-3 at 80 deg C and I have bought 4 seals / gaskets but I read somewhere that they are a funny share , these are round rubber seals ref 801216 as suggested by Glowworm tech, do they look right before I get my plumber to...

Apologies for duplication but I have a different problem now that CH is working fine. Basically, DHW temperature is fluctuating from warm to cold and the gas flame is staying on for about 20 secs and going off for 10 secs and then back on again. This is when the hot tap is on full. Boiler has...

I wonder if anyone has any idea what my problem might be. I had my boiler serviced in July and it seems like it has not been quite right since. Cold radiators (at the bottom) on previously perfectly balanced system was the first noticeable symptom. Then our shower (a Mira Excel) which used to...