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It is retained in the non-volatile memory

Soon you will get fibre and it will have all been for nothing

U tried BnM's lol

Type FP03750 in to google

Try system config hide armed areas - change to view armed areas

Looks like it had tape over it in first pic he posted

What happens when u try and set with the kitchen zone as unused ?

2k2 is fine, tamper should clear when there is no movement in the room. 8k8 is too high should be 6k9 OC. Could try taking the jumpers off and fitting 2k2/4k7 resistors in the terminals

Try it without the cables connected to the pir. Should be open circuit with the button not pressed

It doesnt have a back tamper, u need tp check the resistance reading on the blue and yellow if it still showing tamper with the spring pressed down

That escalated quickly

I'm not convinced

What he's saying is that there is a video showing u how to reset the code on texecoms own youtube channel. Not very professional behaviour if u ask me.

Will be whatever the engineer set it as

You will need to identify the wiring for the zone that has been removed and disconnect it from the global tamper circuit. Assuming this is the only tamper fault currently present then the system should then reset.

No voltage on door contact wiring so don't have to worry about blowing any fuses

On the home screen before u connect to the alarm

Perhaps the socket/adsl filter/incoming line is damaged

Yeh so have I bit it's not letting him login so credentials must be incorrect

It's deffo polling I would double check that user code and app password