Search results

Hi Got a wireless shock sensor on a Texecom Premier Elite24 with wireless expander, this is the only Ricochet device I am using on the panel. On the Wintex Zones and Attributes page for the wireless shock sensor zone it states: 1) Ricochet Device Mode - Always Awake ( is this correct or should...

Hi I have a Texecom 24 and wish to program the system so that the internal sounder goes off when an alarm is triggered for about 30 seconds before the external SAB goes off. I could do it with an old Veritas but cannot find it anywhere on the Premier. I tried bell delay, but that only delays...

Hi Has any one installed one of these Texcom wireless shock sensors on a bathroom window? Just a bit concerned with condensation on the unit

Hi I have a Texecom Premier Elite 24 alarm. I installed it about a year ago and for the first time yesterday had a ATS PATH FAULT COM 1 issue to which I powered down the smartcom and rebooted, which solved the issue. Using Wintex, I have noticed that the alarm log every day has about 3 ARC...

Hi I am registered on Texecom Cloud with panel and App working perfectly. Unfortunately I registered using my works email that will soon be no longer in use. Can I change the username email and email in the User Details section of the cloud without causing issues with my connection to the...

Hi Is there any way of quickly fully arming the panel with a Prox tag without it asking " Do you want to arm the system" and pressing Yes ?

Hi I need to change an old faulty strobe Texecom Odyssey 1E bell box to a new Odyssey X-B Grade 3 sounder on a Premier Elite 24 panel. Would the best way to remove the bell be to enable Hold Off Mode on the panel and start work removing and replacing? Or should I remove the power to the bell...

Hi Might be a stupid question but the cloud light on the smart com is flashing continuously. It didn't flash before but everything is working fine on the system including the app. Is it warning me of an issue?

Hi I have set up the Texecom connect app working perfectly. My only issue is that I forgot to put a site name in the App. It comes up with the word NONAME on the screen. Is there any way of changing this to Showroom Area or something similar?

Hi Can anyone help with increasing the time on the part arming setting on a Premier and also if anyone can help in how to get the system to emit a tone whilst arming the part arm would be a great help. Thanks

Hi I have managed to set up a Texecom powered 8xp expander on a Premier 24, all working fine so far after months of trying to get round to do it. I need to relocate a bell box and connect it to the outputs of the expander, but not sure about the connections to the expander from the bell box and...

Hi Just installed a Texecom premier elite 24 metal case with an expander at a distance from the panel. Just need to know if I can add 2 bell boxes to the expander and what connections to use on the expander to add them. Also Just to let you know there are no other bell boxes attached to the...