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Thank you. I'll find an electrician to sort that out for me.

Hello everyone. We had builders in a couple of years ago to update the kitchen. They ran 4 cables in two 2 pairs through the external wall saying we could use them for outdoor lights. We bought some lights recently and connected them but only 1 of the four works. I can't really ask them because...

Hello everyone. I have a Hanstrom hot water tap with an under-sink boiler. A few days ago it started beeping and showing E4 on the display. We can't set the temperature or reset it. Changing the filter didn't help so I disconnected it, put descaler in (Hanstrom suggested this) for about an hour...

Looks like the model is CFR5CW.

Thank you. I feel a bit dopey thinking that was the model number. But then, manufacturers tend to put part numbers on parts rather than postcodes in my experience.

Can anyone tell us a different brand of lights that could replace Knightsbridge LU5 4LT, and whether we can easily replace them ourselves? We had 9 of them installed during a kitchen refit. They soon started flashing but the builders would only replace the flashing ones each time, and with the...

Wow, thanks @noseall. That's brilliant! I don't know whether they've done anything like that, but at least now I know what needs to be done.

Thanks @baker332 and @aveatry. The builders clearly aren't rushing to fix it so I'll do what you said and hope it doesn't completely fail before I can get someone to sort it out.

Definitely!

Oh! I had no idea. Thanks. I'll definitely not let them just do fixings then.

Thanks ^woody^. That's very helpful because I got the impression the builders are suggesting just using different fixings. Hopefully I'm wrong about that.

@foxhole thanks, that looks much more like what you'd need for such a heavy item.

@RandomGrinch @Murdochcat thank you both for confirming that. I'll do what you said and take it up with them.

Hi. We had a couple of vertical rads put in, Summer last year. One is fine. But we spotted yesterday that the other might be about to come away from the wall. We're really scared about the damage it could do given they're incredibly heavy, not to mention they could injure us given we sort our...

Yeah, flooring companies I've spoken to said they won't use fully-floating tiles. It's frustrating. The builders said we HAD TO have it wall to wall because to ensure it'd stay flat. Never mind us paying for floor we wouldn't see. Then they install the kitchen cabinets on it, which the...

It's floating: no glue because the tiles have underlay attached to the underside.

Unfortunately we have.

Thanks for replying. The builders laid a latex levelling screed first, then put the LVT on that. But when we walk on the floor it feels like there's hollows or dips underneath. They said the latex screed is never completely flat and those dips are to be expected but aren't causing the problem...

Thanks. I got the instruction sheet from Howdens and it does say not to put the units on top. Before they laid it I asked the builders and they said they had to lay the floor tiles all the way across, i.e. under the units. Didn't seem right to me but that's what they've done. They also said the...

Floating. They can't glue it as there's underlay attached to each tile.