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Hello everyone. We had builders in a couple of years ago to update the kitchen. They ran 4 cables in two 2 pairs through the external wall saying we could use them for outdoor lights. We bought some lights recently and connected them but only 1 of the four works. I can't really ask them because...

Hello everyone. I have a Hanstrom hot water tap with an under-sink boiler. A few days ago it started beeping and showing E4 on the display. We can't set the temperature or reset it. Changing the filter didn't help so I disconnected it, put descaler in (Hanstrom suggested this) for about an hour...

Can anyone tell us a different brand of lights that could replace Knightsbridge LU5 4LT, and whether we can easily replace them ourselves? We had 9 of them installed during a kitchen refit. They soon started flashing but the builders would only replace the flashing ones each time, and with the...

Hi. We had a couple of vertical rads put in, Summer last year. One is fine. But we spotted yesterday that the other might be about to come away from the wall. We're really scared about the damage it could do given they're incredibly heavy, not to mention they could injure us given we sort our...

We had LVT laid last June which is already having problems. It's bouncy, uneven and makes cracking noises all over. In one room the latex under the floor was all cracked. The builder recently lifted some of the kitchen floor tiles to check, but that latex wasn't cracked. Could the problem be...

We had a new floor laid in July. It started lifting and buckling recently so the builder came to look at it yesterday. The latex they laid underneath the tiles is cracking. They're trying to help but say they don't know why it's happening. The latex went on top of the original concrete base. I'm...