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Sorry to be so thick, but I don't understand what is meant by "screed then make good with sand/cement plus levelling compound". When I had a similar problem with the downstairs toilet floor, I filled in the holes with mortar (about 30 or so holes, each roughly 5cm across and between 1 and 4 cms...

I've searched the forum for a similar problem but no joy, so sorry if this is a repeat question - I am a newbie though! I'm taking up tiles from my kitchen floor but some are bringing up chunks of the concrete floor below with them, whilst other tiles seem to be adhered so fast that I can't...