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I feel like I’m entitled to a discount at least since my problem wasn’t sorted. I’m still not convinced it’s rats as I know what a tensile fracture looks like and like I said no bite marks. I have a degree in metallurgy so yeah I think I can identify a tensile fracture. I’ve messaged saying that...

Plumber said there isn’t enough room under there to fit rigid pan connector (he said he tried originally but there were pipes in the way) so had to use flexi. I feel like he did a bodge job

The old flexi had been there two years only had problems a couple months ago

Since they didn’t fix my original issue they should do this free of charge no?

Both what? There is no room for rats or mice to enter the small space behind the loo so don’t see how it could be rodents.

Hi, My toilet started leaking a month ago and plumber came out and found the flexipan connector had split (see first image). He fitted a new McAlpine flexipan connector and a month later it has split again (see second and third image). Plumber is saying he thinks it’s rodent damage but the...