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Can it be done? Does the company have a customer service email address? BG social media sites refer you back to website with automated reply; phonecalls do the same with selection options, or you just wait and wait... Chatbot's useless. Just saying. * This relates to a bill enquiry, nothing...

Thanks all. Apparently it's M5, so off to ebay I go. EDIT: Ten stainless ones for under £2!

Ah ok, I thought they were all pretty standard, like the radiator threads, etc.

Anyone?

ebay

I would if I had a decent local hardware shop!

Anyone know the type and size of thread for the small screw in pic below? I want to order some to replace the ones the previous owner has painted over. Don't think they're metric. Thank you!

OK, ta!

The white thing on my Megaflo tundish outlet. Thank you!

Hi Opps Thanks for that and good observation. Her Ladyship wants the chimer gone now and I'm indifferent, so I think I'll still nobble it. This is a house that Jack built, as we continue to find things which challenge... (three pin lighting bayonets anyone? You remember those bulbs which lit up...

Thank you.

I want to remove or remove the wiring to the transformer, and therefore the bell on wall, not turn off the bell at the fuse, because then I also lose the alarm and lighting! I wondered how is it wired and or what happens if you unscrew the two screws on the front? I ask because I cannot find...

Hi John Thanks for reply. Thought I'd attached some pics. Couple more attached. Revitalising the old bell isn't an option, so I need to isolate it. Ta

Apols, is bleach safe to use or shouldn't be used?

Just moved and inherited this. It 'dings' but doesn't 'dong' and is as loud as an amoeba sneezing. I want to replace it with a modern wireless job. However, it has a transformer under fusebox, fed from fusebox. How can I disconnect this so wiring's dead? Thanks

Is there a safe chemical/substance which can be used to clean the cistern? I mean to leave in rather than scrub away with a Brillo pad. It's a Flowmaster type, so I suspect easily blocked. Wifey suggested those cleaning blocks but that sounds a bad idea. Thanks in advance.

I won't know that, as I've just moved in! Let's hope the Ideal lasts a little longer! Thanks again.

I raise my hand to being utterly clueless here. For example, is my boiler heat only or a system boiler? I have a megaflow with pump up on the landing, so it must be a heat only, right? (Or wrong!) And that's why it has a low output, perhaps. Also I have 14 rads in the house (but they're...

Apols but what's the difference? I naively thought another, later Ideal would bolt straight in. One more silly question: I thought the Ideal Icos HE12 was a 12 KW boiler, so why are folks recommending something much more substantial in output? Thanks everyone for your tolerance!

Thanks for that. Three year warranty, is that right? Isn't that a bit economical these days?