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I was going to ask that question too. I assume Agile operates a similar kinda policy to BG where he'll charge say £120 diagnostic fee for example, thus covering the cost of the part too ? Or maybe not........... That begs a q actually. Maybe a bit personal but how can that be possible...

R u positive the electrics r switched on ? The Eurocombi timer is battery backed up if i remember and "ticks" even without a supply hence may add confusion. There is a reset button on this boiler, actually 2. Front panel has one that sticks out when its locked out, usually due to a lighting...

Goodness me this is getting a long thread !! I'm very surprised at BG not taking this seriously. After their recent co incident (in Oxford i think) you'd have thought they would be bending over backwards to rectify this and avoid more bad publicity (too late !) I showed this thread to a...

[/url] Yes i thought they did too if it was unrealistic to fit a wall mounted boiler/combi/etc. then a bbu would be sufficient.

I guess a Ravenheat 820/20 :lol: Doesnt look that bad at all, dust more than anything else. Or maybe that "scale" type stuff u get in the gas pipes.

Good shout. Tho i couldnt remember if the perm pliot one had a lock out/reset function on it, presumably if there was sum kind of overheat prob the pilot would cut off ? I forget now. Im off to find a pic of this boiler so i refresh my memory.

Good shout. Very long post going absolutely no where by the looks of it.

Sorry im a bit lost here. U say it fires but has also locked out ? I assume u mean it fires THEN locks out, presumably u have pressed the reset button on the front ? First of all look at the central heating pressure dial (underneath right hand side) should be set at 1- 1.5bar or...

Last time i encountered a fault very similar to that it was a case of replacing the full "service kit". All parts of it. Turns out it was summit to do with the differential pressure between c'h and h/w. Sumething along those lines anyways - the vokera help desk explained it but i forget now, but...

If you can get a hold of a flue gas analyser that may help decide if its burning ok. Possibly there is sum kinda incomplete combustion, tho not in the yellow flame sense as we know it. Maybe the chamber seals are inneffective, a lit match passed around any seals will confirm this. Is the flue...

The Galaxie is the thingy with the asbestos gasket round the combustion plate innit? And a difficult to clean heat exchanger ? Or am i thinking of sumthing else ? Some engineers may not work on the appliance because of this. Apart from the fact the boiler is ancient capital A and pretty...

Maybe hes just wondering what the "outside world" is like ? :lol: Remember BG folks only do BG work, so too talk to others about how they became skilled in the real world may have an interest to this chap. Sounds like hes interested enuff in his job and fancied asking sum indifferent...

BG engineers, as any other engineer should do, must clean those boilers out properly as per instructions which clearly state a "proper" strip clean service no later than 2 year max interval. As said earlier basically every few months, certainly every year. Was this a poorly designed boiler ...

Guy is/was a genius. hehe !

Is the back boiler still in use ? If so ure kinda stuck unless u upgrade the boiler/system i'm afraid. EDIT - sorry i may have read that wrong. I assume u mean a back boiler anyway. ?

Good post scatmanjohn - decent advice on there. Not THE scatmanjohn surely ?!?! :lol: skabadabadeadaesdaeadaesdadadsvadabaoooooooo lol

Good question. Having only had 2 years exp int the "breakdown repairs" game myself so far, i havent really found much very difficult about changing the div kits on the Excell. There damn fidly tho and access is poor as hell, but in general i wouldnt say its the hardest job u'll ever encounter...

Yer fair point, the BG eng should still have asked. It is the rules after all. Suppose he just assumed the cust would agree, obviously not in this case. Well u know what they say about assumption, its the mother.......... Still, good on the BG guy. Hope it was the correct choice with the...

Oh yeah, forgot to mention that. So u'd have been cut off either way. Never did understand people who would say no to capping off a dangerous appliance.

There a few of them. The housewarmer electronic, and the housewarmer bog standard various models. Im sure that GC i the non elec version. All equally as ancient as the others. And damn sharp edges too - made of old razor blades are they ? lol ! And im also thinking pilot light too.