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Hard to say without looking at it personally but the flexi connector doesn't look a good fit to me so the smell could be coming from there. While you have no flooring down i would try and fit a rigid connector (they are not expensive) and move your pan accordantly if possible

Thanks for the Info. That makes me feel easier if they infact a part of a large well established company. Thanks again.

Hi all, I have been approached about a job as a service engineer with Warmsure who i believe are part of the Ideal group. I am currently the service engineer for a local housing association (part of a very small company who sub contracts) and have been in the game for about 2 years, having...