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Thanks for the info and I appreciate help from you guys. When you sa isolate, I take it you mean the electricity supply to the valve? I can do this but as for removing the valve, is this easy? I'm pretty good at DIY ! Will I be covered in water if I remove it ? Thanks

Hi, just the unit has been changed. I was left with the old one and there is no brass part attached to that!

A few months ago we noticed the radiators were on when the hot water was on. Looking at various topics here I suspected the motorised valve was at fault so recently I called a plumber who changed it to a new Sunvic SD2701 3 port valve (reading from the empty box!) We thought it had sorted it...