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Manuals can be found online. if you replace the battery on the sensor, if its a two way device it will update if its a one way device you can either down power panel completely and power up or do a walk test and the device tamper should clear.

This been in a while, when was the battery last replaced? the magnet/reed alignment can be seen on the unit pcb on the older units from memory. Ricochet diagnostics in Engineer Utilities should show what is Active (note the shock part doesn't show apparently and never has). You may find...

The only time when that may not work is when the panel and bell are not communicating with each other.

Welcome. The first thing should be what do you want the cameras to see. Too high up you get nice views of people’s heads. View outside of your properties boundaries you run into ICO and privacy issues. Getting power to devices can then be looked at.

The master user can program up the part sets not sure if they can change the part set descriptors though. They are displayed in order, so 1 is evening arm (at default): 2 Bed 1, 3 bed 2

go into engineering, move it then exit engineering.

It will stop eventually as it’s battery powered. And switch off the old control box. Where you based? Can a neighbour with a ladder help out?

have You added it to the cloud okay?

yeup

If you reset the smart com, then you login into the smart coms SSID ARH....... with the passphrase you then login vi a broswer on 192.168.2.1 and connect it to your wifi ssid of your internet connection with its password and thats about it

have you generated an app code or done a panel sync since moving across to the V2 app?

Firstly the first year is free. Pyronix charge end users £36 a year for a basic connection. We charge less than £36 a year as do some other installation companies. You would have to transfer it to get a cheaper rate. You don’t have to use the app to use the panel.

switch it all off. get into engineering and program off or delete off the siren. Don't believe you can do much if anything from the user/ master user codes.

Where abouts are you in London? As I know someone that overs some parts of London and maybe they can help you, if your not comfortable with doing things yourself.

pending on the systems age it may take different batteries. Oldest is a lithium cylinder battery MK1 Middle is 2 square batteries MK2 Finally 4 x CR123A MK3 You can change the batteries, but you needs to know which ones you want first.

Pyronix enforcer, ADL is the installer

Without specific models and knowing what you want it to be capable of and at what distance from the property hard to say if it’s good value or wasted money.

No idea, I have added a reolink camera to a hikvision NVR. You would need to check if that’s possible but £99 for 12MP camera I doubt you will find many alternatives as cheap as an IP camera. It might be possible via one of these Temu / Ali sites. Not sure if REO accept onvif and or what...

The answer is you can check ish as to what you have in ricochet monitor to some degree although it’s pretty standard to see p15/q20 for wireless device so you can’t differentiate between the two. That’s because the firmware is the same and this is common between those levels of sensors so...

Out of interest how do you know the alarm was ignored? because you didn’t see the police respond?