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I know my Mum spoke to a technical helpline last week but that was where we purchased it from on the web and they have had no such problems before. I will try and contact the manufacturers themselves which i realise i should already have done. Thanks.

Hello folks on the forum. A rather desperate new member is here seeking advice. Having recently re-sanded my Mums dining/living room and hallway, i've applied Bourne Seal, just as i did some 13 years ago when she moved in and found parquet flooring under the carpets. It looks great...