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Hi thanks for the reply. If you mean the flow rate at the tap -that didn't work. Admitidlley this problem was surfacing itself every now and then over the past week and i thought it would just correct itself???*^*$ When i heard the kids scream "ahhh cold water" this morming - i knew we'd gone...

Hi all --- have read a few threads on what seems to be a common problem but where do u start and how???? Spoke to biasi, they suggested i give the service agents a call but there is no answer:? Water is ever so cold in the mornings. Anyone in birmingham who can help. TIA