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I find it disappointing that people so often complain about people complaining. Thanks to everyone not stood on top of their soapboxes for all the advice, I now know what I need to do to get my hot water issue fixed :D

Well maybe I'm just unlucky then... I don't assume anything, just going by my own past experiences. But I understand where you're coming from. Out of interest, would you say £95 is a fair quote for fitting a thermostatic blending valve?

I did find a local plumber who said the same thing, sent me a quote but then I never heard back from him when I tried to arrange a date to carry out the work! I reckon I can do that myself anyway but I'll still need someone to look at the water heater, soooo.... If anyone can recommend someone...

I've moved to a new area and don't know any local tradesmen, so this information (and the correct terminology to use) will go a long way to not being ripped off! Many thanks for your input guys Sarah

Hi all... this my first post, so be gentle! I recently bought my first flat and found that the water coming out of the boiler is scalding. The temperature dial was seized so I've replaced that but despite that now working it is impossible to change the temperature. If you turn the dial down...