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An update! Tried the old screwdriver trick and no joy without causing damage so emailed the manufacturer asking what tool was needed. They posted out (for free) a new cartridge, shroud and special tool. Basically like a box spanner but correct style & size. All sorted in 5 mins. Great...

Yes I'm trying to get the brass locking ring out but the spanners I have (and have begged and borrowed!) aren't narrow enough to get in the space. Likewise, the box spanners are hexagonal so won't grip

Hello, I'm after some help please. I have an aqualla fuse mixer tap which has broken - leaver wouldn't go down into the off position. Eventually it did but the water didn't stop. I've isolated the water under the sink, taken the top of the tap off including the shroud but the cartridge...