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Apologies for the delay but wanted some news first. Thanks for your response, as someone else had also had problems and I still could not find anything obvious that was causing this problem I felt more confident in taking the thing back. New one sealed first time - no bother! There must...

Hi all, I have fitted a few of these in my time, but this one is giving me a real headache. When it's flushed water pours out of the join between the pan and the cistern, now I've had this before and usually with a bit of fettling they seal, but in this case I can't get it to, despite at...