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Hello, The water company replaced pipework at my meter yesterday - there was a leak there. They found the stop tap was linked to an older tap, so took the old one out and put a length of new plastic piping in, connecting to the copper pipe running under my drive to the house. All looks fine. I...

Thanks to you all for responding, I appreciate it. I've spoken to a friend who is a solicitor and we are trying to decide whether to respond now to nip it in the bud or ignore for now and then leave him to make the next formal move, which we then formally respond to. Friend has advised similar...

Probably not and debatable whether it would cover this even if I did have such cover. I'm wondering which court in the land would entertain this guy saying he deserves money for doing a quote and then not getting the job. His first paragraph is a lie. He didn't assist me in getting approval -...

So I pay £200 if I'm lucky? For what? It makes a mockery of getting quotes from builders, or anybody else, if it's a foregone conclusion that the person you've asked gets the job. This guy seems to have assumed he was getting the job and is angry that he hasn't. How come the other people I got...

No fee agreed for quote. This is only a single storey side extension. He is a highly experienced builder well known. I was amazed he made such a meal out of it as others came back within a week. It didn't bring me any pleasure to go elsewhere, but it was either that or not get it done at all as...

Yes. I engaged him directly. He was recommended by this builder, not employed by him, and there was no communication between them about it as far as I know.

Hello, I need advice. I'm getting an extension done on my house in Yorkshire. Starting next week. I got four quotes. One of the builders who eventually provided a quote, after I'd chased him - I basically thought he wasn't interested as he took months to come back to me - has now sent me a...