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Thanks, have sent it so hope you have got it.

Vaillant man is called Tony. sorry, no surname or anything useful like his phone number left for us. I got that from the voicemail he left.

I am in Welwyn garden city, hertfordshire. The installer mentioned the valve problem. Vaillant man said he had not heard of this problem on the 415, only the 418. If this resolves the issue it would be a lot cheaper than a power flush. I can send you a recording of the noise is you give me an...

I have a bottle of the water here. It has no bits in it. Just the colour is yellow/orange. Maybe I could post a picture of it somewhere. I do feel like I might be being stitched up. Any thoughts on what I need to say to these people to sort it out between them please?

The system had fernox leak sealant (2 containers worth) added as well as inhibitor (don't know the brand name) as done by installer. The leak sealant was added to address a leak that was subsequently identified and fixed. Assuming these additives are clear Could the chemical flush have left...

We paid £2,300. we didn't sign a disclaimer. Would it be a requirement of vailant? he is a vailant approved fitter.

should he do this free of charge? I suspect he will say it was clean before he fitted the boiler?

Should I have to pay for this though please?

What information am I missing out please? The fault with the boiler - it is making a whistleing noise intermitently. it still works fine. what is the difference between a mains flush and a power flush please?

I had a new boiler, vailant ecotec 415 in August 11. Had a chemical flush & magnaclean as part of installation and on day of installation. Boiler now making funny noise. Vailant engineer says the water in the system is dirty, possibly too much inhibitor? it's a soft of pale yellow colour and...