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sorry i didnt see your reply. We live in a 3 storey flat and the pipe out side protrudes from the wall. I have no idea where the pipes are outside unless you refer to the outlet pipe and if so yes it is leaking when the boiler is presurised

thanks for a fast reply.. i will do a few phone calls tomorrow. and let you know how i get on..btw what would the average cost of supply and fit be

Hi can anybody please help. We have a vaillant eco tec plus 824 boiler. The first thing we noticed was that we were not getting any heat from the radiators. Checked the pressure on the boilers guage and it was at zero. I used the 2 grey taps underneath to refill and the guage went back up to...