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Nope, doesn't look like it. Should I screw the screw as far down as it will go then try and turn it or not? Not sure how the silver thing is supposed to feel, and/or whether it should only move a little bit. Was hoping it would be easy and it would just come on so I didn't have to wait...

That's what I thought. After putting it in and turning it nothing happens, but water tap is on in house so not sure what it could be now. The silver hex hole lark turns lots, should it do that? Just screws in and out it seems. Thanks for your help :)

Hi, We've just bought a new house and the water isn't flowing through. I called United Utilities and they are coming on Monday. I've looked at the outside stop tap and (I'm not a plumber) it has a meter on the right and a silver bit of plastic with a screw through it which goes into...