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Pinenot, I will try and upload a few pictures tonight. JohnD, I have already tried this but the handle will not go up. When I took the handle off, the single 'bar' would not go clockwise. Thanks

Hi, I have just moved into a property (without properly looking at the porch door) and I have noticed that the door is a 5 point looking door (I think thats its called) and even the frames are set up for it but when I lock it, it only locks the main lock and the 'hooks' dont come over. I...