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Yes

Wifi card

Wifi card is inside the box, tried moving card out of box still have same problem, I don't think it will take an aerial

I turned it off just to see if it maybe causing issues, but it makes no difference on or off

Yes

No

It's not a firewall issue

It is an ISP router App is upto date

TP LINK No mesh

It's been going on from day 1, seems hit and a miss, some days OK some days off, I will have a look at the signal strength again

I think this was a high number when I looked

I have a wireless firestick near by which shows 4 bars so I would think it's decent enough for a alarm system

No, how do I check this?

Hone control 2.0

My mobile data is on and I can get on Internet so it's not the phone

If I open the app whilst I am out it repeatedly says error polling cloud, then kicks in now and then

I am not sure what u mean. To be honest non of this has been explained properly. The chap who installed it just gave me the app on phone, I am sure some of the functions are not active. I am sure it should alert me if power goes down or if network goes down, but then how does it if broadband...

Intermittent broadband drops Which results in panel failing to poll cloud

Yes spoken to installer He says uts not possible to have both not convinced Also he says its a broadband issue but my wireless works