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Hi guys Problem seem to be solved. It was as reported by the engineer at Ideal. The installer flushed the system and the water came out brown. He added Sentinel 300, flushed again and added Sentinel 100. It seems to be working. Thought to let you know. Many thanks for your input OURSON

Hello Joe-90 The boiler is 6 months old. Could the bearings have gone already?? Everything is possible I suppose.

Will keep you in the picture. Thanks

The flue is a right angle pipe from the top of the boiler exiting through the back wall.The vertical section is 15 cms and the horizontal section is a maximum of 30 cms totally visible. The engineer did not seem worried about it. However this morning the noise was so sharp that it woke me up and...

Thank you both. Ideal engineer has been and believes that the initial installer did not flush the system properly and there is a build up of limescale in the heat exchanger. According to him the system needs to be drained, flushed and then Sentinel x100 inhibitor added to the water. As it is...

Many thanks for your reply. Will it affect the Heat Exchanger (if at all) until the valve is replaced by the manufacturer? Thanks

Hello We have a new Ideal Istor HE 325 boiler (6 months old) that came with our new built flat. A sharp whining sound develops for around 45 seconds when the DHW cycle starts. It is not heard when the CH starts. I varied the temperature settings for both the boiler and the hot water to no...