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The man came - eventually and I am happy to say the machine is now fixed. We can watch tele without shutting all doors and turning the volume right up! Hoovers pricing is a bit of a joke, and I refused to take out their warrenty at £15.95 a month which covered everything for 5 years (at that...

Right, Engineer has just been - took all of 30 seconds to diagnose the fault as being the bearings have gone. However because customer services didn't log my complaint as I described (I said it was very noisy on spin cycle and they had simply written "not working") he wasn't aware this was the...

I've got exactly the same problem with exactly the same machine. I have bitten the bullet and rung Hoover and have an engineer coming out today for the whooping £109.... I'll let you now how I get on! Just some feedback already on hoover, their customer services is poor and I am already...