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Yes - that’s right Picasso. Started with Drayton actuator za6 heating side and Honeywell on water side.

Hi Picasso. I want a full explanation of what the fault is - it’s quite clearly not the components - but a darn wiring live feed fault somewhere. Surely 4 Drayton actuators can’t be faulty? They’re only lasting 48 hours before the fault starts again. If electric wasn’t so damn dangerous, I’d...

PLEASE SHOOT ME NOW. THE FAULT IS BACK I knew it would be....Area Manager (who is an electrician) coming out now...watch this space folks!! Wonder how much this has cost BritGas in callouts alone so far....

Hi Shambolic, thank you for your post - for both the new room stat and new programmer, BG literally ‘snapped’ off the front faces and snapped the new ones onto the existing back plates - no wiring was touched (replaced with exactly the same models)

Hi fixiiflav Thank you for your message. I have a simple Drayton rts2 thermostat and a myson mep2c programmer (both been changed like for like as part of BG problem solving). All radiators have trv’s except the bypass. And two zone valves. I daren't even think about introducing a wireless...

Hi GasElectricalRepairs Pic of the pump serial number - was installed when the house was built July 2008:

Pics of the airing cupboard - will post pics of the wiring box tomm, as didn’t get home from work until late.

Hi Shambolic Yes, the complete Honeywell motorised valve (including the brass spindles) was changed last week.

Hi ReganandCarter Welcome to my saga...I don’t even know whether to laugh or to cry! I’m just at work at the moment, so will aim to reply to everybody’s messages when I get home

Hi Thank you so much for your message. I’ve attached a pic (I’m at work at present so could take another when I get home). It was installed in approx July 2008 when the house was built.

Hi No, no new pump, the Grundfos pump runs fine (just runs constantly with a live feed from somewhere).

Noooooooo!!! I’m really really hoping and praying that the 10th visit from BG was the final one. I’ve no desire to beat your customers record of 29 visits!

In all seriousness, thank you to everyone for their input.

Yes - 10 visits!!! unbelievable but true.

The black cable that is attached to the actuator head? Each of the new Drayton actuators came with their own black cable attached to the unit (apologies if I’m wrong here and you mean something else) I just wish some of you were up North near me,so you could fix my fault (I’d pay you) And then...

Thank you Jeff. It has been suggested that the next thing BG heating electrician will do is to strip down the wiring junction box in the cupboard and start afresh, if the problem persists. What I can’t understand is that why did the first new actuator last 6 weeks, but now they’re barely...

Thank you Gasguru and Polesapart. The live 240v feed was coming from the orange wire on the Drayton heating zone actuator (it’s the 3rd new one that has been fitted last week). You are right - they are two port. The engineer stripped the actuator down to see if the orange and grey were stuck...

Hi Picasso I’m up in Huddersfield, West Yorkshire. The 10th BritGas engineer is here now. He’s checking with his multimeter - there is a feed on the orange wire for the heating zone valve / no demand from heating/hot water. Programmer set to ‘off’ room.