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Thanks for your help... didn't have any luck. PM sent.

@Handymanjo thanks for the quick reply. How do I set the alarm using the engineer code/mode? If I use the engineer code followed by the 'alarm-on' button, it still says 'Can't set, use 2137'

Hey guys, Hoping someone here can help me with this... we moved into a new house a two months ago, the alarm system was installed several years ago by a previous owners. There isn't a service contract and we don't have any details for the installer. I was provided with the pin code and...