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Thankyou! I know you're in London, but would you possibly know someone in Greater Manchester or Cheshire that would be reliable?

Knowing absolutely nothing about boilers at all I'll just say this model is roughly 5 years old. So not sure if it's what you'd class as an older one...

Thanks! We'll impart that nugget of wit and wisdom to our 3 week old baby.

Thanks! When you say easily replaced or cleaned does that mean a plumber would do it fairly cheaply? Have to admit we're completely in the dark about it.

Having some problems with our boiler. Although it will heat the house perfectly well,the hot water is another issue altogether. It seems to only work when it feels like it, usually when we don't need it to. Sometimes the water will come out hot at first (eg for the first 5 seconds or so of us...