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Thank you! It sounds like it is a pre-2008 Bensham Edwardian exposed shower valve. Can you give me some clues on how to dismantle it? I've removed the cross-handle, but I can't get any further than that.

I wonder whether you could help me... My shower mixer appears to be broken. It is letting in much too much cold, even when the mixer is turned all the way up to hottest setting. I expect it needs a new cartridge, but I can't identify the shower. Are you able to tell what make and model it is...