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Thankyou 'newgas' and 'swbjackson' for your answers. I have now read the link you suggested swb and indeed it does say you cannot have CH on without the HW being on. My son has lived in his house for 2 years or so and clearly the HW times have been altered which affected when the CH came on...

We have a Flowmax Thermal Storage Cylinder (circa 1993) fitted with two pumps - situated in a airing cupboard upstairs. The system is operated using a Drayton LP241 programmer (also circa 1993), The Glow-worm Micron 40FF boiler is in the kitchen downstairs. Our problem is that the central...