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In reply to Agile the boiler is on the ground floor situated in the kitchen on the wall, the gas meter is directly underneath the boiler on an external wall outside the house. As far as i am aware Nat Grid replaced the pipe from the front of my property right through to the gas meter, all i...

Thank you for the replies. Im not looking for answers in an attempt to fix the problem myself. We are getting a new boiler installed regardless of what i manage to find out regarding the old boiler. I was just trying to establish if the boiler fault was caused by Nat Grid or whether it...

Hi everyone this is my first post here and was hoping someone might be able to help me. I have an Ideal isar he30 combi boiler which is no longer working. The boiler is 7 years old and up until December 2011 we had no problems with it, which im aware is a rarity. Last December the boiler...