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Having just had the fan interface module replaced my fire worked fine for one week and then again it started to fail. The fire would light first time everytime for a week after repair,then began to go out after 15-20 mins.This period of time became shorter and shorter until 2 days ago the fire...

Gas Engineer has visited,diagnosed and called the technical dept. of Paragon and it seems the fan interface is faulty now(£56 plus vat)-Hopefully that will solve the problem?

Its not the heatsave version and fan has never been noisy or switching rapidly between hi/low cycles.Fan has operated normally until the most recent fault so gonna let a fresh pair of eyes look at the problem and return to the original company when problem has been resolved.Cheers

The company has telephoned me and advised me they cant keep replacing the edb and have given me a alternative phone number so I have someone else coming to look at it today.This sounds like a "cant be bothered or cant diagnose the problem" even though it cost me £145 but will see what happens...

When the fitter left me with the old one it looked like a sealed unit with connector points at various locations.I was present when he took the old one out but never saw him use a volt meter to check.

Hi, The gas fitter the company uses who fitted the fire and fire surround originally serviced and repaired as forementioned.

Details-Paragon 2000 Turbo(fanned flue gas fire) This fire has been used less than thirty times over a 7 year period. The Power to the trim switch(on/off button)is on but fan does not start when the button is depressed.Initially problem was fan was working but would not spark(first...