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Thank you for all your wonderful assistance!! I have now fixed it and have hot water Thanks again, so much xx Deborah

It's a new termastate the button is a little piece of hard plastic I've tried pushing it, it doesn't move.... But I'm now going home to push it harder :)

You are all so wonderfully helpful- thank you. I have tested all fuses connected to the unit. People keep mentioning an over heat/re-set button I can't find this anywhere. I've uploaded photos - hopefully this will help. I've still no hot water

So I need serious help - please help me I have no hot water. These are the steps I've taken. - check main fuse box ALL GOOD - check / replace fuses connected to immersion heater ALL GOOD - check all wire connections under cap on heater ALL GOOD - the element was replaced in September -...