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Thanks for the replies. Let me tell you what happened next Never know it might help somebody one day ! You are right of course musszzy but I didnt know that till I looked. you to sparkymarka ! I took the keypad apart to check inside nothing to be seen so reassembled and it worked fine. I...

the keypad has a drop down cover over the buttons close it when the alarm is unset and the alarm goes off. leave the lid/cover down and the alarm works perfectly normal simple as that !

I have just installed an Optima Gen 4 all OK but the remote LCD panel has me puzzled ! In unset mode showing time and date if the lid is open the alarm activates if I close it Is this normal or should the lid be closed immediately after punching keys ?