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THANK YOU ALL AGAIN! Just wanted to let you know I have taken it all in and I am getting on with it right away! I will let you know what happens! I am really grateful for all of the amazing advice and encouragment. Without you guys I would have been bullied into parting with my money and...

I dont have any assessment form, I didnt know anything about having to be assessed for a combi boiler. He just said we would need a combi boiler because of the house being terraced. I didnt realise he wasn't telling the truth, i just trusted what he said. I dont know what I am supposed to do...

the relief pipe goes through the wall into the bathroom, along under the bath and out of the wall into the garden. It comes out of the wall about two bricks up and kind of bends down and back on itself a bit. Am I supposed to get a condensing boiler? Have I done something bad by having the...

Wow! Loads of helpful advice! I knew the quote was cheap, and I normally wouldnt go for cheapest, but my own brother recommended him and so i thought i was really lucky! My brothers installation was great, but he did move house a few months later so who knows whether the system is still going-...

I was on the phone to my mum and she got the dan foss joke- strange! I will do the pix tomorrow and post them- I am getting good at this! I will photo the log book and the caps too! I dont have any exemption form or anything. He just said that because the houses were close together that we...

Gasman- does this mean that I have done something wrong or is it the installer? What should I do? His company is Corgi registered so I would have thought that he would have known this. I cant believe it is just getting worse and worse!

I just checked the corgi site, it is his company that is registered. The same name that appears on all the thermostat caps! Adam says the pressure release valve pipe thingy does go outside. All I can think is that it must go through the roof and out the side! I am not very observant of these...

It is a Chaffoneaux and Maury (or something like that!) and it is a combi. He said we couldnt have a condensing boiler because it is a terraced house. I now think he had a load of old stock lying around! He did fill out a A5 form with his details and ours. My boyfriend, Adam, says the quote is...

A Steamer? Do you mean condenser? I dont understand! It is a combi ( I think!) it could be anything really for all I know! But, I am learning! (wish I didnt have to!)

The whole thing (apart from this beautifully neat pipework!) is a nightmare. when you think of all the rectifying that need to be done I am afraid that it will cost nearly as much as he charged (£2375) I certainly wont be poking my fingers in there!

Oh! MEant to say Chris- it is a Combi boiler. There are thermostats on each radiator (which HE has taken the plain caps off and replaced with ones which have his company name on! Not happy that he is advertising in my bedroom!!) and they did flush the system through, HE said it had to be...

WOW! Thank you for all the amazing advice! Dont worry I wont share my diynot secret with the baddies! I am going to ask a heating engineer to come around and have a look and I am also going to write a list and deduct the amount from the payment. I will write a leter saying why I have done...

Hello! I have been trying to get on the computer to let you know what happened with the plumber on Friday. They came and 'finished' the job, I was really daring (for me!) and spoke to the man and told him what i wasnt happy about and he just laughed again! He said he had been doing it for 27...

My brother lives about 2 hours away so he cant really help. I dont have any other family apart from my mum, and she cant drive, so it would mean leaving them alone if i went to get her which coudl take an hour and i am worried to do that, and she is only little so i think they might ignore her...

Hi Jeff, No he hasnt asked for his money yet, he quoted £2375 for 8 rads and a boiler and installation, but we only needed 7 rads and a cooker point so that is what he is doing. It is hard because my boyfriend spoke to him about it before, and now i am having to, but I am not sure what has been...

Thanks Paul- I know you are right, it is just disappointing, we jsut had the walls plastered and the damaged skirting is actually new stuff we had cut to match the rest! Such is life! And it is all so expensive, it has taken us a year to be able to afford to do these things and so every little...

Hello both of you! Thank you for your help- it really has made me feel better about this. as Jeff says, the pipes could get kicked, and i said that to the mand, but he said there was a brick in the way (?) the picture with the shiny floor and the wiggley pipe is the step down into the 3rd...

Hey Chris, the three pipes, that are about a foot tall, go through double brick into the kitchen cupboard and straight along the back, passed the cooker point through to the boiler. I had asked for the pipes to go through to wall a bit closer into the room (where it is an old doorway boarded up)...

Hi Jeff, I have spoken to my boyfriend yes, but he doesnt know what to do because he cant come home, he ssaid he would phone them, but them they will be here and I dont want him to say anythign to them because I think they will be annoyed. There are three people, the two 'employees' are lovely...

Hi Chris, I looked at the thread you had shown me and it said about photobucket, so i just put my photos on there. Here they are... i hope. I know there are always two sides to things, he is corgi registered as far as i have been told, much of his work in the house is neat- like the boiler...