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Thanks for your help with this. Will do so. We just have a few tweaks to sort having used the system this weekend. We want to rename ‘master’ and tweak the part-set settings so may post for help with that to avoid messing anything up!

Thanks, I've altered all of the settings possible to remove firewalls (all set to 'off) and specified the smartcom within the hub manager to allow all traffic via the router, but if the software is V6 and our hub says the following below... do these two things correlate? Also checked via the...

Thank you!! it says... Elite 24 -> SW V6.02.02 LS1

We had a Texecom system instakked with smart com, but were left to set-up the app etc. ourselves (our choice and around 2 months has passed since alarm installation and getting round to sorting the smart side of things - family bereavement) The smartcom connects to wifi (wifi light solid) but...