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Hi, yes, but still doesn't explain why all was ok for a few days after adding the code. I would expect it to not work straight away. Suppose we will never know. Cheers.

Hi mate, in the last few minutes i have finally got somewhere. I decided to reapproach this as a new install. Disconnected wiring except power. Plugged pc into panel and tried connecting via wintex, took alot of attempts but finally connected, so I resent all of the original saved settings back...

So the saga continues. Removed old batteries which were showing a healthy 13.4v. This triggered an app notification of 'low battery', which i expect it to do, so comwifi is communicating. However when signing in to the app it briefly connects, then displays 'please enter correct user code' then...

Thanks. I will go the battery route first and see what happens, otherwise will look at the psu. I still have lots of texecom gear as I used to install these all the time, but never had this issue.

So not being in engineers mode doesn’t make a difference to this. Something I wasn’t aware of. Thank you so much for all your help so far. Do the bell sounder batteries need changing every few years as well?

I’ve got 2 active bells = twice the noise, really don’t want to peeve off the neighbours anymore than I have too

I don’t recall turning anything off, but I will order another 2, 12v 7a if I remember right. So the issue I will have is, as I can’t obviously access the engineer mode, I will create an alarm when removing the panel lid, right? Firstly, is there a set sequence I need to follow in this situation...

No, not since installation, but I have never had any messages relating to battery come up. I installed 2 of them. My understanding has always been that the batteries are there just as back up for mains power failure anyway.

So a few moments ago the speakers started beeping and I now have the ‘System Alerts!’ message displayed. Beeping has stopped but I can’t see what is causing it as I can’t get in.

Hi, thanks for the reply. It’s the metal cased one and yes the old app. Menu 4 works on all keypads, Elite 48 ENG SW V2.11.04LS1.

Hi All, I have a strange issue with my alarm that I’m hoping an expert on here can help with. I have a premier elite 48, fully wired, installed and programmed by myself (electrician) in 2015. Still on the same firmware which I think is 2. It comprises of 2 sounders, 3 keypads and comwifi with...