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Since this cord reel was recently purchased used on eBay with a money back guarantee I'd rather just send it back and try another one.

Thanks for the helpful continuity test suggestion. I discovered the neutral wire feeding into the cord reel has no continuity with its blade at the plug end. Since that neutral wire was showing a voltage of 120v where it plugs into the motor I'm going to assume it shorted across the hot supply...

Any guesses as to why I am seeing 120v on the neutral vac wire (that would plug into the motor) when my multimeter is attached to my extension cord's ground wire (for test purposes) but 0 volts when I connect the meter to the vac's hot wire (that would plug into the motor) and the same neutral...

Ok, I figured out which is the neutral wire. I'm not seeing any current flow from black or red feed wire when connected to neutral wire. I tested the reel feed and neutral and am getting 120v across them. I'm assuming therefore the circuit board has a short in it. Sound reasonable?

One probe of my multimeter was connected to one of the 3 motor supply wires and the other meter probe was connected to the ground wire of a plugged in 3-way extension cord. I used this setup because I wasn't sure which wire was the neutral. I was very surprised to find all 3 reading 120v. Note -...

My Miele Callisto canister vac motor doesn’t turn on when the switch is turned on. I checked voltage in each of the 3 wires that plug directly into the motor housing receptacle. When the switch is turned on I am measuring 120v at each of those 3 wires but the motor doesn't run. When I bypass the...